Category Archive: IT Management

The Hardest Job in IT

“The hardest job in IT right now is being the Manager of End User Technology” – Kirk, my VMWare Rep This week I got to meet with two different manufactures of Virtual desktop equipment. Citrix and VMWare. During my meeting with VMWare, Kirk dropped that line, and I sat there thinking oh good thing, the …

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Reviewing Tablets for Business Part 1 – Criteria and contenders

“I need a tablet to do my job” is what I am told every day in many ways. Yes tablets are revolutinizing how and where people work. They take the great things from smart phones and make it easier to read. However, as an IT Manager there is more to it then hey here you …

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Budgetting is easier if everyone asks for the same thing

So for the past three or four years I have been submitting a request for an upgrade, and every year it gets cut. This alone doesn’t bother me, because that is how budgeting goes. “I want to do this….” “Is it critical?” “No, but it is needed.  What we have works but is old and …

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You can’t do it all – thoughts about prioritization

Eventually in your career you come to the great realization, you can’t do it all, especially all at once. Hopefully you make this realization before you take on too much stuff, or are forced to take on too much. So what is prioritization, and why do I need it? Emergency personnel do it all the …

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Excel is holding your company back

Excel is what is keeping your company from getting better. How do I know this? Simple, every company has huge aspects of their business that run on excel. Items that are more effectively put in a different tool. The other day I got a ticket that was escalated through our help desk to my team, …

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Stand up to be more productive

So I sit all day. I sit in my car on the way into work, I sit at my desk or in a meeting most all of the day, I sit in my car on the way home, I sit on the couch when I get home. Sure I go for walks when it’s nice, …

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Information Technology Manager – avoid saying No

I couldn’t tell you the number of times I have been asked something and the answer is no. It ‘s not that the I don’t want to expand on it, but well sometimes writing an email with the word no is easier, especially when I am typing on m phone during a meeting I need …

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IT Manager – How can I ensure that my staff is doing their job?

Well the truth is you can’t tell if they are “doing their job”.  You can only tell the quality of the work that they output. For me and my style, it isn’t about what are they doing, but what are they accomplishing. If you spend 8 hours a day watching soap operas at home, I …

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Why an IT Manager needs a consistent environment

Sometimes people ask me why we in IT are always pushing back against them and trying to “prevent them from doing business”. The fact of the matter is, we are not. Our role, as an IT Manager is twofold; we are here to protect the business, and to ensure consistency. Often when talking about a …

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Downtime for the IT Manager

Lets face it, for an IT Manager you can never really get downtime. The only time you used to be unplugged was on your vacation. Taking a vacation, turning the phone off, stopping the instant or text messages is both needed and a huge challenge. Can I trust my staff not to have any emergencies …

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